Insights & Thought Leadership
Using eye-tracking to understand price sensitivity – Quirk’s
The article below was first published in Quirk’s Media on October 10, 2016. Sign up to stay in touch via our newsletter Sign up to receive our newsletter for the most up-to-date new product offerings and market research insights from Eye Faster. Email Address First Name Last Name Company Sign Up By submitting this form,…
Read MoreRethinking How We Think About Customer Loyalty Programs
When you take a look at America’s top retailers, it appears that customer loyalty programs are highly effective for garnering customer retention and loyalty. In fact, retailers without loyalty programs brought in, on average, 9.9 billion while those with loyalty programs raked in 26.7 billion, nearly triple the amount. Looking at this information alone would…
Tags: Consumer Behavior, Global Retailing, Mobile, Retail, Shopper Research, Trends
Read MoreMobile Click and Collect: the Convenience of Online Shopping and the Immediacy of In-Store Pickup
More than ever what consumers are looking for are options. Not just product options, but also options on how they can shop. Thus, the biggest name in consumerism is omni-channel – the practice of offering multiple avenues for consumers to buy. This includes online shopping, mobile optimization for shopping, delivery options, in-store pickup, and more. One…
Tags: Consumer Behavior, Decision Making, Eye Tracking, Global Retailing, Mass Merchants, Mobile, omni-channel, Retail, Shopper Research, Trends
Read MoreFresh or Flight: Authenticating Freshness in Grocery Stores to Retain Customer Loyalty
Today, freshness is one of the main driving factors for grocery store consumers. No longer will consumers be fooled by “fresh” fruits and veggies glistening from produce shelf sprinklers, or satisfied by organic labels alone. Consumers want to know the source of their food. Business Insider identifies fresh produce as the main incentive for consumers…
Tags: Decision Making, Emotional Response, Grocery, Retail, Shopper Research, Trends
Read MoreMobile Commerce and How Women Shop in 2016
While we’ve mentioned before that marketers should think about marketing to individuals and not groups, it is often still very useful to examine subsets of the population to gain perspective on the population as a whole. When it comes to retail, understanding how changes in the retail environment are affecting the way that women shop…
Tags: Consumer Behavior, Consumer Segmentation, Decision Making, Eye Tracking, Mobile, Retail, Shopper Research, Trends
Read MoreGet the Most Out of Emerging Technologies with Eye Tracking – Green Book
Editor’s note: the following column was first published in the Green Book Blog Eye Tracking Beyond Heat Maps Eye tracking delivers important insights about consumer attention: what people are looking at or what draws their attention and for how long. From this data, direct comparisons can be made about how competitive brands draw attention in…
Tags: Consumer Behavior, Experiencing Self, Eye Tracking, Facial Coding, Pupil Dilation, Shopper Research, Trends
Read MoreUnderstanding Emotional Arousal Through Pupil Dilation
We’ve said it before and we’ll say it again: the eyes don’t lie. As with eye tracking, when we are able to understand exactly what is drawing a person’s attention, the eyes can also give us information about how the individual is reacting by measuring the size of the pupil as it dilates. Pupil dilation…
Tags: Consumer Behavior, Decision Making, Emotional Response, Eye Tracking, Pupil Dilation, Trends
Read MoreAdMap – Eye-track shopper browsing: uncovering the emotions that truly motivate purchases
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Tags: Behavioral Science, Consumer Behavior, Decision Making, Eye Tracking, Retail, Shopper Research, Trends
Read MoreTotalRetail – Strategies for Success in the M-Commerce Age
Editor’s Note: This article was originally published in TotalRetail on March 18, 2016 Mobile commerce is destined to be the big buzz of 2016 … with 95 percent growth in 2015 over the previous year. Expectations vary, but it’s likely that mobile devices will soon overtake computers as the leading avenue for e-commerce. Brands and…
Tags: Behavioral Economics, Consumer Behavior, Decision Making, Eye Tracking, Global Retailing, Mobile, Retail, Shopper Research, Trends
Read MoreHave It Your Way: Marketing to Individuals, Not Groups
The demographics in the United States are changing rapidly, due to a combination of declining birth rates and increasing immigration. The minority and multiracial populations are growing, especially among the young. This shift has produced greater interest in and mixing of cultures, creating fusions from kimchi tacos to hip-hop line dancing. The lines between groups…
Tags: Behavioral Science, Consumer Behavior, Consumer Segmentation, Consumer Segments, Eye Tracking, Global Retailing, Product Design, Retail, Shopper Research, Trends
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